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Terms and Conditions for Trade Customers

Our Mission “We are here because of you our customers.  We value greatly your support and your business.  It is our aim to offer you fun, practical, unique and successful products time and time again.  We will always strive for excellence in everything we do.  We all care passionately about the way we do our business.  We want to be the leaders in our field.”

Prices and Specifications Checkpoint reserve the right to alter prices without prior notice and for any reason. Our brochures and price lists are illustrative only and product specifications may vary from those described.

Carriage UK Mainland (Excluding the Scottish Highlands).  Free carriage on orders over £200.00 plus vat. Orders below this value charged at £9.00 +VAT despatch and admin costs per consignment.The Channel Islands, Scilly Isles, Isle of Man, Northern Ireland and the Scottish Highlands and Islands. Free carriage on orders over £275.00 plus vat. Orders below this value charged at cost (£15). Very small orders may have an admin charge added.  Southern Ireland, carriage charged at cost.

Minimum Order Values, Our minimum order value that we will despatch will be £100.00 plus VAT. (This value supersedes all previous values). Small order despatch charges will apply. (See above ‘carriage and admin charges’).

Back Orders We try to have good stock levels at all time.  However, there are occasions when stocks do run out.  We ask

for your patience in these cases.  Back orders will be despatched as soon as possible unless we are notified that you do not wish to receive back orders.  Small back orders may be held and sent out later with your next re-order. Despatch conditions apply as follows.Back orders of £50.00 plus VAT or more will be sent out with free delivery to addresses on the UK mainland. Back orders below £50.00 can be sent to mainland addresses for a charge of £9.00 +VAT.Back orders to the Scottish Highlands and the off shore islands can be sent free carriage if the value is £75.00 plus VAT or more. Orders can be made up to £50 or £75 by adding to the order prior to despatch.  If you would like to add to a back order please call the order hotline on 01423 340904, fax us, or email us. We do not despatch back orders to customers in the Republic of Ireland.

Flash Sales It is strictly forbidden to sell any of our ranges on flash sale sites.

New customer credit First orders will be pro-forma. Thereafter subject to satisfactory trade and bank references, credit facilities may be made available. An account application form is available by contacting us at the address below.

Payments For Credit account customers terms are strictly net 30 days following the date of invoice unless otherwise agreed.  We accept payment via cheque, BACS & cash. You may also pay by credit or debit card over the phone. There is no additional charge for debit card payment. Credit card payment will attract an additional 2.5% charge to your account. We also now take payment by Pay Pal. Charges may apply. Please call for details. Overdue accounts will be charged at a rate of 1.5% per month.

Overdue Accounts In the event of late payment of accounts, debts may be passed to solicitors/debt collection agencies for recovery.  All associated costs plus interest will be charged and be payable by the customer.

Complaints Procedures/Problems If you experience any problems please do not hesitate to phone us on 01423 340904 or email us. Or write to us at the address below.

Returns/credits Goods will not be accepted for return without prior consent and, if accepted, will be subject to a nominal 10% handling charge.  All returns must be perfect and still in original packaging without price stickers. Non perfect goods sent to us will not be credited and will not be returned to you. Ex-display items cannot be returned.

Damages and Shortages.  Damaged goods and short deliveries must be notified in writing within 7 days of delivery.

Faulty Goods These should be notified to us via phone or email or fax together with details of the nature of the fault(s). We will then advise whether to return the goods for inspection. A credit will be issued and replacements sent if required.

Title to Goods All goods delivered by the company will remain the company’s property until all debts owed to the company by the buyer, including all balances existing are settled in full.  In the event that the company has not been paid, the company may obtain the said goods.

Export Customers. For customers outside the UK and Eire the following additional terms will apply:-

All orders placed must be pre paid to our UK bank before despatch of the goods. All despatch costs will be charged. We do not offer back orders. All items out of stock must be re ordered with the next order. If we make a mistake and miss off items we will not be liable to send them out separately. They will be sent with the next main order. We will not be liable for any third party claims arising out of missing stock or any errors on our part. Faulty items will be credited to the account but we will not send replacements until the next main order is placed. For EC customers VAT can only be deducted on receipt of your VAT reference number. For non EC customers using a UK freight forwarding company, we will need a ‘proof of export’ certificate from that company before refunding VAT. We can despatch using our own parcels contract and do not offer special deadlines or express delivery. Orders can be uplifted from our premises using your own appointed carrier at no charge. We will not be liable for any losses arising out of late deliveries or delays.

Amended Terms. These terms and conditions may vary from time to time and the new terms will be the ones that apply from that date. Please contact us for an up-date if you need to confirm latest terms.

Acceptance All account holders with Checkpoint must accept the above terms and conditions.  

Terms and Conditions for Retail Customers

This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the products (Products) listed on our website www.checkpointonline.co.uk (our site) to you. Please read these terms and conditions carefully before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.

We operate the website www.checkpointonline.co.uk under the trading name Checkpoint. We are Commerce Attractive Ltd, a company registered in England and Wales under company number 3671381 and with our registered office at Unit A Jubilee Court, Copgrove, Harrogate, North Yorkshire, HG3 3TB. Our main trading address is Unit A Jubilee Court, Copgrove, Harrogate, North Yorkshire, HG3 3TB. Our VAT regiastration numbver is GB 651 3574 41

By placing an order through our site, you warrant that you are legally capable of entering into binding contracts and you are at least 18 years old.

3.1 After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (Dispatch Confirmation). The contract between us (Contract) will only be formed when we send you the Dispatch Confirmation.
3.2 The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.

4.1 If you are contracting as a consumer, you may cancel a Contract at any time within fourteen (14) working days, beginning on the day after you received the Products. A refund will be made in accordance with our Refunds Policy in clause 8 below.
4.2 To cancel a Contract, you must inform us in writing. You must also return the Products to us as soon as reasonably practicable, and at your own cost. You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.

Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within a reasonable time of the date of the Dispatch Confirmation, unless there are exceptional circumstances.

6.1 The Products will be at your risk from the time of delivery.
6.2 Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

7.1 The price of the Products and our delivery charges will be as quoted on our site from time to time, except in cases of obvious error.
7.2 Product prices do not include VAT.
7.3 Product prices and delivery charges are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.
7.4 Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Products correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Products correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.
7.5 We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as an error.
7.6 Payment for all Products must be by electronic means. We accept payment with all major debit or credit cards, PayPal and other online payment systems as available and advertised at the time of purchase.

8.1 If you return a Product to us:
(a) because you have cancelled the Contract between us within the fourteen (14) day cooling-off period (see clause 4.1 above), we will process the refund due to you as soon as possible and, in any case, within 30 days of the day you gave notice of cancellation. In this case, we will refund the price of the Product in full, and the standard delivery charges associated with your order. The cost of any optional upgraded delivery services such as courier or "next day" will not be refunded. You will be responsible for the cost of returning the item to us.
(b) after the fourteen (14) day cooling-off period (see clause 4.1 above) but within 30 days of receipt of your original order, we will process the refund due to you as soon as possible and, in any case, within 30 days of the day you gave notice of cancellation. In this case, we will refund the price of the Product in full but excluding any delivery charges paid. You will be responsible for the cost of returning the item to us.
(b) for any other reason (for instance, because you consider that the Product is defective), we will examine the returned Product and will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via e-mail that you were entitled to a refund. We will refund the price of a defective Product in full, any applicable delivery charges and any reasonable costs you incur in returning the item to us.
8.2 We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

We warrant to you that any Product purchased from us through our site will, on delivery, conform in all material respects with its description, be of satisfactory quality, and be reasonably fit for all the purposes for which products of that kind are commonly supplied.

10.1 If we fail to comply with these terms and conditions, we shall only be liable to you for the purchase price of the Products.
10.2 Nothing in this agreement excludes or limits our liability for:
(a) death or personal injury caused by our negligence;
(b) any breach of the obligations implied by section 12 of the Sale of Goods Act 1979;
(c) defective products under the Consumer Protection Act 1987; or
(d) any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.

11.1 If you order Products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
11.2 Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

All notices given by you to us must be given to Soake Ltd. at the address set out in clause 1 above or by e-mail at info@soake.co.uk. We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause 12 above. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

14.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) strikes, lock-outs or other industrial action; civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; impossibility of the use of public or private telecommunications networks; and the acts, decrees, legislation, regulations or restrictions of any government.
14.2 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

16.1 We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our systems capabilities.
16.2 You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).

Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales.

The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items. In the UK, distributors (including retailers) must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge. Those establishing their own take-back scheme must as a minimum offer all customers buying new electrical equipment free take back of their old electricals on a like-for-like basis. We are pleased to offer our customers the chance to recycle their old electrical items when purchasing a new item from us. Unwanted electrical equipment is the UKs fastest growing type of waste. Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination – harming wildlife and also human health. To remind you that old electrical equipment can be recycled, it is now marked with a crossed-out wheeled bin symbol. Please do not throw any electrical equipment (including those marked with the crossed out wheeled bin symbol) in your bin.

Free Delivery

Free delivery is available to both retail and trade customers. For trade customers please see the above terms and conditions for Trade Customers to see if you are eligible for free delivery. Retail customer will be eligible for free delivery if the orders is over £20 and the delivery address is UK mainland. To check your delivery charge please add your items to the shopping cart, view your shopping cart and where there is the estimate shipping charge area please fill in your details and click on the estimate button.